Delivery Information
At One7, we make sure your order reaches you fast, safe, and in perfect condition — because every piece is made with care and deserves the same attention in delivery.
Standard Delivery
- Delivery Time: 2–5 business days (after dispatch)
- Cost: Free on orders over $120
- Orders under $120: $6.90 flat rate
Express Delivery
- Delivery Time: 1–2 business days
- Cost: $12.90 flat rate
- Note: Rural areas may take an extra 1–2 days.
Order Processing
- Orders are dispatched within 1–2 business days.
- You’ll receive a confirmation email and tracking link once your order has shipped.
- Orders placed on weekends or public holidays will be processed the next working day.
Tracking Your Order
- Once dispatched, we’ll email or text you a tracking link so you can follow your parcel every step of the way.
Delivery Delays
- We work closely with trusted courier partners to ensure timely delivery. However, delays can occasionally happen due to weather, public holidays, or courier network issues. We’ll always keep you updated if your order is affected.
Need Help?
- If your order hasn’t arrived within the estimated timeframe, please reach out to us at: support@one7.clothing
- Our team will get back to you within 24 hours (Mon–Fri).
Our Promise
- Every order is packed with care and checked for quality before dispatch — because at One7, your satisfaction comes first.