Terms and Conditions

Last Updated: 25 May 2026

Welcome to One7. These Terms & Conditions (“Terms”) govern your use of our website one7.clothing (“Website”) and your purchase of any products (“Goods”) from us. By accessing this Website and/or placing an order, you agree to be bound by these Terms. Please read them carefully before using our Website or purchasing any products.

Acceptance of Terms

By using our Website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms. We may update these Terms from time to time, and the updated version will apply to all orders placed after the date of publication.

Ordering & Contract Formation

Orders can be placed through our Website by completing the checkout process. All prices are displayed in New Zealand Dollars (NZD) and include GST (if applicable). Your order is accepted, and a binding contract is formed when we send you a confirmation email. We reserve the right to cancel or refuse any order for reasons including stock unavailability, payment issues, or incorrect pricing.

Product Information & Pricing

We make every effort to ensure that product descriptions, images, colours, sizing information, and prices are accurate. However, some or all product images displayed on the Website may be generated using artificial intelligence and are provided for illustrative purposes only. While we aim to represent our products as accurately as possible, actual product appearance may vary slightly. We reserve the right to correct any inaccuracies at any time, and prices and availability are subject to change without notice.

Payment

Payment must be made in full at the time of placing your order. We accept payment methods made available at checkout. All transactions are processed securely, and your payment details are handled through secure third-party payment providers.

Shipping & Delivery

We currently ship to locations made available through our Website at checkout. Delivery times are estimates only and may vary depending on location, courier services, and other factors beyond our control. We are not liable for delays once an order has been dispatched. Risk in the Goods passes to you upon delivery.

Returns & Exchanges

Our returns, refunds, and exchange processes are set out in our Returns & Refund Policy. Where Goods are faulty, damaged, or not as described, your rights under the Consumer Guarantees Act 1993 will apply.

Consumer Rights

Nothing in these Terms limits or excludes your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986. You are entitled to a remedy if the Goods are faulty, not of acceptable quality, or do not match their description.

Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the price paid for the Goods you purchased. We are not liable for any indirect, consequential, or incidental damages arising from your use of the Website or the Goods, except where liability cannot lawfully be excluded.

Intellectual Property

All content on the Website, including product images, designs, text, graphics, logos, and branding, is owned by or licensed to One7. You may not copy, reproduce, modify, distribute, or otherwise use any content from our Website without our prior written consent.

Use of the Website

You agree not to misuse our Website, interfere with its operation, or attempt to gain unauthorized access to any systems or data. We reserve the right to suspend or terminate access to the Website if we reasonably believe you have breached these Terms.

Privacy & Data Protection

We respect your privacy. Personal information collected through the Website is handled in accordance with our Privacy Policy and applicable New Zealand privacy law. By using the Website, you consent to the collection and use of your information as described in our Privacy Policy.

Promotions & Discounts

Any promotions, discounts, coupon codes, or special offers are subject to any separate terms and conditions that apply to them. We reserve the right to modify or cancel promotions at any time unless otherwise required by law.

Third-Party Links

Our Website may include links to external websites or services. We are not responsible for the content, accuracy, availability, or practices of any linked third-party websites.

Governing Law

These Terms are governed by the laws of New Zealand, and you agree to submit to the non-exclusive jurisdiction of the New Zealand courts in relation to any dispute arising from these Terms or your use of the Website.

Colours

We make every effort to display the colours of our products on the Website as accurately as possible. However, the colours you see may vary depending on your device and screen settings, and we cannot guarantee that your display will reflect the product colours with complete accuracy.

Entire Agreement

These Terms, together with your order confirmation, our Privacy Policy, and any other policies expressly incorporated by reference, form the entire agreement between you and One7 in relation to your use of the Website and purchase of Goods.