Privacy Policy
Last Updated: 25 May 2026
Welcome to One7. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access our website one7.clothing (the “Website”), place an order, create an account, or otherwise interact with us.
We respect your privacy and are committed to handling your personal information in accordance with the Privacy Act 2020 and other applicable New Zealand laws. By using our Website, you acknowledge that you have read this Privacy Policy and understand how your personal information may be collected, used, and disclosed.
Business Information
One7 Clothing is an online clothing store based in Palmerston North, New Zealand. If you have any questions about this Privacy Policy or the way we handle personal information, you may contact us at support@one7.clothing.
Information We Collect
We may collect personal information from you in a variety of ways depending on how you use our Website, place an order, communicate with us, or interact with our services.
Information You Provide to Us
· Full name
· Email address
· Phone number
· Billing and shipping address
· Payment information (processed securely through third-party payment providers)
· Account login details if you create an account
· Any information you provide when contacting customer support
Information Collected Automatically
When you visit or browse our Website, certain information may be collected automatically through your browser, device, and interactions with the Website.
· IP address
· Browser type and device information
· Website usage data and browsing behavior
· Pages viewed and time spent on the Website
· Cookies and similar tracking technologies
Information from Third Parties
In some circumstances, we may also receive personal information from trusted third parties, including payment providers, ecommerce platforms, analytics providers, and advertising partners that help us operate our business and Website.
· Payment providers such as Stripe, PayPal, and Afterpay
· Analytics and advertising providers such as Google Analytics and Meta
· Shopify and ecommerce service providers
How We Use Your Information
We use your personal information for legitimate business purposes, including to process and deliver orders, communicate with you, provide customer support, improve our products and services, maintain the security of our Website, and comply with legal obligations.
· Process and deliver your orders
· Communicate with you regarding purchases, shipping, or customer support
· Send order confirmations, invoices, and delivery updates
· Improve our products, services, and Website experience
· Prevent fraud and enhance Website security
· Analyses Website traffic and customer behavior
· Send marketing communications where you have opted in or where permitted by law
Marketing Communications
Where you have opted in, or where otherwise permitted by law, we may send you marketing communications about new products, special offers, promotions, and updates relating to One7 Clothing.
You may opt out of receiving marketing communications from us at any time by:
· Clicking the “Unsubscribe” link in our emails
· Contacting us at support@one7.clothing
We do not sell or rent your personal information to third parties for their own marketing purposes.
Sharing Your Information
We may share your personal information with trusted third parties where reasonably necessary to operate our Website, process payments, deliver orders, provide customer support, conduct marketing activities, or comply with our legal obligations.
· Payment providers for secure payment processing
· Shipping and courier partners for order delivery
· Website hosting, IT, and analytics providers
· Marketing and advertising platforms
· Legal authorities where required by law
We take reasonable steps to ensure that third-party service providers who handle personal information on our behalf do so securely and in accordance with applicable privacy obligations.
Storage & Security of Information
We take reasonable safeguards to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Security measures may include:
· SSL encryption
· Secure payment gateways
· Password-protected systems
· Restricted staff access to customer information
We retain personal information only for as long as it is reasonably required for the purpose for which it was collected, or as otherwise required by applicable law.
Your Rights Under New Zealand Privacy Law
Under the Privacy Act 2020, you may have the right to request access to the personal information we hold about you and to request correction of that information if it is inaccurate, incomplete, or out of date.
· Access the personal information we hold about you
· Request correction of inaccurate or incomplete information
· Request deletion of your personal information where permitted by law
· Withdraw consent for marketing communications
· Lodge a complaint with the Office of the Privacy Commissioner if you believe your privacy rights have been breached
If you would like to make a privacy request or raise a privacy concern, please contact us at support@one7.clothing.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to help operate our Website, remember your preferences, analyses Website traffic, and improve our marketing and customer experience.
· Improve your browsing experience
· Remember your preferences
· Analyses Website traffic and performance
· Provide personalized advertising and remarketing
The tools and technologies we use may include:
· Google Analytics
· Meta Pixel
· Shopify analytics tools
You can control or disable cookies through your browser settings, however doing so may affect the functionality of certain parts of the Website.
Third-Party Links & Services
Our Website may contain links to third-party websites, platforms, or services that are not owned or controlled by One7 Clothing.
We are not responsible for the privacy practices, content, or security of any third-party websites or services, and we encourage you to review their privacy policies before providing personal information.
International Data Transfers
Some of the service providers we use to operate our Website and business may store or process personal information outside New Zealand.
Where personal information is disclosed or transferred overseas, we take reasonable steps to ensure that comparable privacy safeguards are in place.
Children’s Privacy
Our Website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children through the Website.
Related Policies
For further information about returns, refunds, and exchanges, please refer to our Returns and Refund Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Website, business practices, or legal obligations.
Any updated version will be posted on this page and will apply from the date of publication.
Contact Us
If you have any questions about this Privacy Policy or wish to contact us about your personal information, you can reach us using the details below:
One7 Clothing
support@one7.clothing
New Zealand